Policies and Procedures

/ Frequently Asked Questions / Policies and Procedures

Policies and Procedures

Frequently Asked Questions

Absolutely! At AMPAC, we understand the importance of ensuring that our products meet your needs and expectations. That’s why we offer the opportunity to order samples of our plastic bags before making a purchase. Sampling allows you to assess the quality, size, and suitability of our bags for your specific requirements. Simply Contact our Sales Team to request samples, and we’ll be happy to assist you in selecting the right products for your needs.
The minimum order quantity for custom plastic bags at AMPAC depends on various factors, including the size, material, and customization options of the bags. We understand that businesses have diverse needs, so we strive to accommodate both small and large orders to meet your requirements effectively. For specific details on the minimum order quantity for custom plastic bags tailored to your needs, please Contact Our Sales Team (hyperlink to Contact Us form). We’re here to assist you in finding the right solution for your packaging needs, regardless of order size.

30 Day Returns: AMPAC returns most items within 30 days of order delivery. Please note, AMPAC charges a 30% restock fee that is deducted from the total Return amount and customers will be responsible for return shipping costs.

To Request a Return, please email to sales@ampacsupplies.com with your order number and reason for return. AMPAC will review your return request within 1-2 business days.